Appeals Definitions

Overview

After the STAIRS case is filed, TOMS will prompt the user with the steps to file an Appeal, if one is required.

The online Appeal types described in this subsection are as follows:

Reset

How It Works

A Reset Appeal removes the student’s online test from the TDS at the domain level and at the test level. The Reset Appeal will also remove DEI entries, if any, for item responses or scores, for an Initial ELPAC, Summative ELPAC, the CAA for ELA or science, or CAASPP paper–pencil tests, all of which require scores, responses, or second-scoring responses entered into the DEI.

The Reset Appeal removes the student’s online content-area or domain-level assessment in the TDS and also any DEI entries for item responses or scores, if any were entered for the content area or domain.

Applicable Conditions

CalTAC may provide approval to reset a domain or a test if a designated support or accommodation required by the student’s IEP or Section 504 plan needs to be changed because it was set incorrectly, or designated support for a student without an IEP or Section 504 plan was set incorrectly and needs to be changed. Details of all designated supports and accommodations can be verified from the ELPAC Student Accessibility Resources and CAASPP Accessibility Resources web pages.

The Initial ELPAC and Summative ELPAC will include an irregularity notation in reports related to STAIRS, in the STAIRS summary in TOMS, and in the [Score Status] tab of the Student Profile at domain level.

  1. Additionally, a Reset also includes the following scenarios:
  2. A student without an IEP or Section 504 plan received an incorrectly designated support that needs to be changed or deleted. For a Reset Appeal to be approved for the ELPAC because of an incorrect designated support or accommodation, the following test completion threshold must be true. The testing incident in STAIRS will be nonappealable if the test completion limit is exceeded.

    Initial ELPAC (all except Writing in kindergarten through grade two):

    • The student has completed no more than three questions in the Listening domain.
    • The student has completed no more than six questions in the Speaking domain.
    • The student has completed no more than two questions in the Reading domain.
    • The student has completed no more than one question in the Writing domain.

    Summative ELPAC (all except Writing in kindergarten through grade two):

    • The student has completed no more than six questions in the Listening domain.
    • The student has completed no more than three questions in the Speaking domain.
    • The student has completed no more than six questions in the Reading domain.
    • The student has completed no more than two questions in the Writing domain.
  3. The student did not receive a domain exemption or an alternate assessment as prescribed by the student’s IEP or Section 504 plan. This is applicable for online tests for the Summative ELPAC and the Initial ELPAC assessments only and for all grades except kindergarten through grade two for the online Writing domain.
  4. A Summative ELPAC test examiner forgot to score the student’s Speaking responses in real time and cannot determine scoring from voice capture. If the Reset Appeal is submitted under a STAIRS testing incident other than Data Entry Issue, the reset is applied to both the TDS event and the DEI event; otherwise only the DEI event must be reset.
  5. A student was administered an assessment for the wrongly assessed grade level and either outside or inside the prescribed grade span for the ELPAC. The Reset Appeal must be approved for all the assessments for which the student started or completed testing.
  6. A student was not able to hear the audio item stimulus completely or heard it partially due to a technical issue for a Listening online domain for the Summative ELPAC or the Initial ELPAC and is unable to replay the audio; or the student has not been assigned the pause or replay audio embedded designated support.
  7. An incorrect SSID was used but SSIDs will not be switched. A Reset Appeal is required to remove the test from the TDS, whether or not the student(s) completed testing. The LEA can opt to allow a student who has finished testing to start a new test. If the test or domain involves DEI entries, the reset shall be applied to both the TDS and DEI test events.
  8. For the online ELPAC and for the CAA for ELA, if the test or domain also involves entries in the DEI and if the Reset Appeal is submitted for any appealable STAIRS testing incident other than the data entry issue, the Reset Appeal applies to the DEI test event also.
  9. A student without an IEP or Section 504 plan received an incorrectly designated support for either a translation (stacked or glossary) resource or the streamlined interface. Reset for such a scenario is applicable for the CAASPP (except for any CAA).
  10. A student was administered a general CAASPP instead of an alternate CAASPP, or was administered an assessment for the wrong grade, or with an incorrect special education for testing designation listed in TOMS.
  11. The CAASPP summative assessment is mistakenly administered instead of the interim or practice test and one of the following is true:
    • A test administrator or test examiner provided students with nonallowable materials or devices or nonprescribed accommodation (i.e., not in the student’s IEP or Section 504 plan) during test administration (e.g., a non-embedded calculator used by a student without an IEP or Section 504 plan.
    • The student has not completed at least 10 non-PT questions or at least 1 PT question. This is applicable for all CAASPP online assessments except the CAST.
    • The student has not completed 10 questions. This is applicable for the CAST only.
  12. A test administrator, test examiner, or a parent or guardian provided students with nonallowable materials or devices or a nonprescribed accommodation (that is, one that is not in the student’s IEP or Section 504 plan) during test administration (for example, the student used a non-embedded calculator without an IEP or Section 504 plan). A Reset Appeal is required for the CAASPP if the following conditions are true:
    • The student completed less than 10 non-PT questions or less than 1 PT question. This is applicable for all CAASPP online assessments except the CAST.
    • The student completed less than 10 questions for a CAST assessment.
  13. One of the following incidents associated with the DEI occurred for any assessment:
    • A data entry issue with all item responses needs to be updated.
    • While entering information from a student’s paper answer booklet into the DEI, an error was made and all of the student’s responses must be reentered. This is applicable for CAASPP paper–pencil tests, for the Reading and Listening domains for all grades for the Initial ELPAC, and for grades three through twelve for the Summative ELPAC.
  14. A CAST DEI test event requires to be reset if either of the following events occur:
    • The summative assessment was administered unintentionally instead of an interim or practice test and the student has not completed 10 questions.
    • A test administrator provided the student with nonallowable materials or devices or an accommodation not prescribed by the student’s IEP or Section 504 plan and the student has completed less than 10 questions.
  15. One of the following incidents associated with the DEI occurred for the ELPAC:
    • A data entry issue with the student’s item response scores requires that the DEI entries need to be updated. This is applicable for the ELPAC only.
    • While entering information from a student score sheet into the DEI, an error was made and all of the student’s scores must be reentered. Scores can be reset for all grades for a Speaking domain online for the Summative ELPAC and the Initial ELPAC. This is also applicable for the Writing online domain for kindergarten through grade two for the Initial ELPAC, for paper–pencil tests for the Speaking and Writing domains for all grades for the Initial ELPAC, and for grades three through twelve for the Summative ELPAC. Scores can be reset for all grades for a Speaking domain online for the Summative ELPAC and the Initial ELPAC.
    • An error was made while entering the test item responses for a paper–pencil assessment and all responses need to be reentered into the DEI. This is applicable for all grades for the Initial ELPAC and for grades three through twelve for the Summative ELPAC.
    • An Initial ELPAC assessment resulted in a correction to the Summative ELPAC test. This is applicable for paper–pencil tests and online tests for all grades for the Speaking domain, and for paper–pencil tests in the DEI for grades three through twelve for the Reading, Listening, and Writing domains.
    • Test entry for a paper–pencil test was started but either completed or could not be completed in the DEI. The LEA needs to submit a Reset Appeal to reset the test in the DEI and allow the student to start a new test. This is applicable for paper–pencil tests in the DEI for all grades for the Initial ELPAC and for grades three through twelve for the Summative ELPAC.

Re-Open

How It Works

Reopening an assessment allows a student to access a test that has already been submitted or has expired.

Initial ELPAC and Summative ELPAC domain assessments have an expiration rule of 20 calendar days from the day the test is opened. A CAASPP test that is reopened following an expiration will remain open for 10 calendar days from the date it is reopened. If an expired domain for a Summative ELPAC or an Initial ELPAC is reopened, the test will resume at the last unanswered item.

If an expired test for the CAASPP is reopened, the test will resume at the last unanswered item, which could, in some cases, be different from where the student left off (if, for example, the student went back to review prior items). For the CAASPP, the student will be able to review items within the current segment of the assessment but cannot return to previous segments of the non-PTs without first submitting a Grace Period Extension Appeal.

If a submitted test or a domain assessment is reopened, the test will reopen at the last page. The student cannot review previous items without first submitting a Grace Period Extension Appeal.

Applicable Conditions

  1. CalTAC may reopen an online CAASPP that had expired earlier because a summative assessment was administered unintentionally instead of an interim or practice test and the student is ready to complete the assessment now.
  2. CalTAC may reopen a CAASPP PT if a student is unable to complete the test before it expires (10 calendar days) due to an unanticipated excused absence or unanticipated school closure.
    • A student starts a PT unintentionally—for example, selects a PT instead of a non-PT or selects a mathematics PT instead of an ELA PT—and the student is unable to complete the test before it expires (10 days).
    • A student unintentionally submits a test before completing it—for example, a student submits the ELA PT before completing Part 2.
  3. CalTAC may reopen a CAASPP non-PT if a student is unable to complete the test before it expires (45 calendar days) due to an unanticipated excused absence or unanticipated school closure or the student unintentionally submitted the test before completing it. The Appeal should be requested when the student is ready to complete testing.
  4. A Re-open Appeal for a domain for the Summative ELPAC and the Initial ELPAC can be approved if a student is unable to complete the test for a domain before it expires (20 calendar days) due to an unanticipated excused absence or unanticipated school closure, or if the test was accidentally submitted.
  5. One of the following incidents associated with the DEI occurred for the CAASPP:
    • While entering information from a student’s paper answer booklet into the DEI, an error was made, and selected student responses for the CAASPP paper–pencil test must be reentered.
  6. One of the following incidents associated with the DEI occurred for the ELPAC:
    • There is a data entry issue with only selected item responses or scores that need to be updated. This is applicable for online and paper–pencil tests for the Summative ELPAC and the Initial ELPAC.
    • While entering information from a student’s paper Answer Book into the DEI, an error was made and selected student responses must be reentered. This is applicable for paper–pencil tests for the Reading and Listening domains for all grades for the Initial ELPAC and for grades three through twelve for the Summative ELPAC.
    • While entering information from a student score sheet into the DEI, an error was made and selected student’s scores must be reentered. Scores can be reopened for all grades for a Speaking domain online for the Summative ELPAC and the Initial ELPAC. This is also applicable for the Writing online domain for kindergarten through grade two for the Initial ELPAC, for paper–pencil tests for the Speaking and Writing domains for all grades for the Initial ELPAC, and for grades three through twelve for the Summative ELPAC. Scores can be reset for all grades for a Speaking domain online for the Summative ELPAC and the Initial ELPAC.

Restore

How It Works

Restoring an assessment returns it from the Reset status to its prior status. This action can only be performed on tests that have been mistakenly reset through a Reset Appeal.

Applicable Conditions

Requests to restore a test that was inadvertently or inappropriately reset because an LEA wrongly requested a Reset Appeal must be made by submitting a STAIRS case. To file a Restore Appeal, the LEA ELPAC or LEA CAASPP coordinator must contact CalTAC to submit a STAIRS case on behalf of the LEA. A Restore Appeal must be approved by the CDE to restore an online or DEI test event.

Requests for a Restore Appeal should be limited to only those cases where a test has been inadvertently or improperly reset as result of a mistakenly submitted Reset Appeal.

Grace Period Extension

A Grace Period Extension Appeal for the Reading and Listening domains for the online Summative ELPAC and the Initial ELPAC, as well as for the CAASPP non-PT, allows the student to review previously answered questions upon logging back on to the test after the expiration of the 20-minute pause rule.

How It Works

Grace period extensions are for situations where the 20-minute pause rule expired due to circumstances beyond the control of the test administrator or test examiner.

Applicable Conditions

A grace period extension only applies to the Reading and Listening domains for the Summative ELPAC and the Initial ELPAC and to a CAASPP non-PT. There are no pause rules for the Speaking and Writing domains or for a CAASPP PT. For paused assessments for the Speaking and Writing domains, as well as for a CAASPP PT, having the test administrator or a test examiner open a new test session may be all that is needed to continue testing.

The CDE may grant a grace period extension for the Reading or Listening domains for the Summative ELPAC or the Initial ELPAC, or for a CAASPP PT, in cases where there was a disruption to a test session, such as a technical difficulty, fire drill, schoolwide power outage, earthquake, or other act beyond the control of the test examiner or test administrator that resulted in the expiration of the 20-minute pause rule. However, a grace period extension cannot be granted in situations where the pause rule has expired due to student breaks, such as recess- or lunch-related breaks that lasted for more than 20 minutes.

Rescore

How It Works

A Rescore Appeal is only available for the Initial ELPAC Writing domain for grades three through twelve. A Rescore Appeal allows the test examiner to reenter all the Writing domain scores in the THSS.

Applicable Conditions

Rescore Appeals are for situations where an error was made while scoring student responses in the THSS. These errors could be caused due to incorrectly applied rubrics or could be based on the RSVP that changes the ELAS.

Invalidate

How It Works

Invalidated CAASPP summative tests will be scored and scores will be provided on the SSR with a note that an irregularity occurred. In the calculation of the school’s participation rate, the student(s) will be counted as having participated. The score will be counted as “not proficient” for aggregation into the CAASPP results.

Applicable Conditions

The CDE may invalidate any test (non-PT or PT) if:

  1. A student posted secure test materials on social media (e.g., Twitter, Facebook, Instagram, etc.).
  2. A student copied, discussed, or otherwise retained test items, stimuli, reading passages, writing prompts, scratch paper, or answers for any reason. This does not include student logon information.
  3. A test administrator or coordinator modified student responses. This does not apply to the CAAs.
  4. Someone other than the student had access to the test (unless identified as an allowable accommodation in the student’s IEP or the student was taking the CAAs).
  5. A test administrator, test examiner, or a parent or guardian coached or provided assistance to the student during a test administration that might affect the student’s test-item responses.
  6. Student(s) either accessed either the internet or used unauthorized software or applications, or used unauthorized electronic equipment (e.g., a cell phone, tablet, or smartwatch) during the testing event.
  7. Student(s) used an electronic device while actively engaged in a test session or student(s) had completed testing but the LEA can verify that a device was being used to help other students who were engaged in a test session. This does not include non-embedded calculators.
  8. Student(s) cheated or provided answers to each other, including passing notes or giving help to other students, or using a handheld electronic device to exchange information during a test session.
  9. There is a test session in which a student deliberately did not attempt to respond appropriately to items.
  10. If a test administrator or test examiner provided students with nonallowable materials or devices or nonprescribed accommodation (i.e., not in the student’s IEP or Section 504 plan) during test administration (e.g., a non-embedded calculator used by a student without an IEP or Section 504 plan), an Invalidate Appeal is required for the CAASPP if the following conditions are true:
    • The student completed more than 10 non-PT questions or more than 1 PT question. This is applicable for all CAASPP online assessments except the CAST.
    • The student completed more than 10 questions for a CAST assessment.