Pop-Up Blockers

Before beginning an interim assessment, pop-ups must be enabled by turning off the web browser’s pop-up blocker. If pop-ups are not enabled, an error message will appear. What follows are four common ways to turn off a pop-up blocker:


  1. Select the Menu (3 dots icon) in the upper-right corner.
  2. Select Settings.
  3. Select Cookies and site permissions in the left navigation menu.
  4. Select Pop-ups and redirects.
  5. Select the Block toggle to turn on pop-ups.

Mozilla Firefox

  1. Select the [More Options] button in the upper-right corner.
  2. Access Options.
  3. Select the [Privacy & Security] tab.
  4. Scroll down to the “Permissions” section.
  5. Uncheck the Block Pop-Up Windows box.
  6. Close out of Options.

Google Chrome

  1. Select the ellipses icon in the upper-right corner to access the Customize and Control Google Chrome menu.
  2. Access Settings.
  3. Scroll to the bottom of the web page and select the [Advanced] link.
  4. In the Privacy and security” section, select the [Site Settings] button.
  5. Scroll down to the “Pop-ups and Redirects” section.
  6. Select the toggle button in the upper-right corner to allow all sites to show pop-ups.
  7. Close out of Settings.


  1. Select [Safari] in the top menu bar to access Preferences.
  2. Select the [Websites] icon.
  3. In the left pane, select the [Pop Up Windows] button.
  4. In the bottom-right corner, for “When Visiting Other Websites,” select Allow in the drop-down list.
  5. Exit the Preferences pane.